Privacy Policy & Terms of Use

1. Introduction

JMC Guttering & Renovations, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring compliance with relevant regulations. This document explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] (the “Site”) or engage with our services through other means, including phone, email, SMS, in-person interactions, or third-party platforms such as Zoho Campaigns. By accessing or using our Site or services, you agree to these terms.

2. Information We Collect

  • Personal Information: Name, email address, phone number, property address, company address (if applicable), and other details provided voluntarily.

  • Non-Personal Information: Browser type, IP address, device information, cookies, and analytics data.

  • Automated Data Collection: We may collect information automatically when you interact with our emails, SMS communications, or online advertisements, such as open rates, link clicks, and response behavior.

3. How We Use Your Information

  • To provide and improve our services.

  • To respond to inquiries and customer service requests.

  • To send promotional emails, newsletters, SMS messages, or updates.

  • To analyze trends and improve website functionality.

  • To personalize marketing efforts based on engagement with our digital communications.

4. How We Share Your Information

  • We do not sell or rent personal data.

  • Information may be shared with third-party service providers who assist in website operations, marketing campaigns, and customer communications.

  • We may disclose information if required by law or to protect our rights.

  • We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
    All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

5. Cookies, Tracking, and Analytics

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. We also use analytics tools to track interactions with our email campaigns and SMS communications. You can manage cookie preferences in your browser settings and opt out of tracking via email unsubscribe options.

6. SMS and Email Communications

  • Opt-In Consent: You may provide your phone number or email to us through our website, in-person interactions, or other forms of communication. By providing this information, you consent to receive communications from us, including marketing messages, appointment reminders, and promotional offers. You may also opt in by texting START to our designated number.

  • Opt-Out Process: You may opt out of SMS communications by replying STOP to any message. You can unsubscribe from emails by clicking the “Unsubscribe” link in any email.

  • Help Requests: For assistance with SMS communications, reply HELP to any message or contact us at contact@jmguttering.com or via call or text to 704-931-3008.

  • Message and data rates may apply depending on your carrier.

7. Payment Information

  • JMC Guttering & Renovations, LLC does not collect or process payment information in person or over the phone.

  • Customers may submit payments via mailed check, cash, Zelle, or online payments using debit/credit through Zoho Payments.

  • Zoho Payments and other third-party payment processors have their own privacy policies and security measures, and we do not have access to full payment method details.

8. Data Security

We implement security measures to protect your data, but no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for their privacy practices.

9. Your Rights and Choices

  • You may opt out of marketing communications at any time.

  • You can request access to, correction, or deletion of your personal data.

  • You can disable cookies or tracking technologies through your browser or email settings.

10. User Conduct

  • You agree not to engage in fraudulent, illegal, or harmful activities through our website, emails, or SMS communications.

  • You may not use our services to distribute harmful software or spam.

11. Intellectual Property Rights

All content, logos, and materials related to our services are the property of JMC Guttering & Renovations, LLC and may not be copied, distributed, or used without permission.

12. Disclaimers & Limitation of Liability

  • Our services are provided “as is” without any warranties.

  • We do not guarantee uninterrupted or error-free access to our website or digital communications.

  • JMC Guttering & Renovations, LLC is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of State of North Carolina.

14. Modifications to Terms

We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of the revised terms.

15. Contact Information

For any inquiries regarding these terms, please contact us at contact@jmguttering.com or via call or text to 704-931-3008.

By using our services, including our website, SMS, email communications, marketing campaigns, phone calls, and social media interactions, you acknowledge that you have read, understood, and agreed to our Privacy Policy & Terms of Use.